Treatments are available by appointment only. We ask that you arrive 10 to 15 minutes prior to your appointment, so that you can complete consent forms, paperwork or use the restroom.
If you are running late for your appointment, please notify our staff as soon as possible so that we can try to accommodate you without disruption to our other client schedules. Note that we schedule appointment times to ensure every treatment can be delivered thoroughly and safely. Thus, if you arrive late to your appointment, we cannot extend time into the next scheduled time slot, so please ensure you arrive promptly for your treatment.
24 Hour Cancellation Policy
Your scheduled appointment is time reserved strictly for you. The corresponding technology and technician, as well as treatment room is set aside for your appointment. As such, we have a 24-hour cancellation policy.
If you need to cancel or reschedule an appointment, please notify us 24 hours in advance by calling our office (403) 453-0122.
- Any treatment may be cancelled and rescheduled without penalty with a minimum of 24-hours advance notice
- Cancellations made with less than 24 hours notice are subject to a $50 per hour fee for every hour of treatment time that your procedure was scheduled for
- Failure to show up for an appointment without notice is subject to the same fees listed above i.e. $50 per hour for every hour of treatment time the procedure was scheduled for